Monday, October 9, 2017

The use of compatible supplies cannot void your manufacturer warranty

MAGNUSON-MOSS Warranty Improvement Act (c)
No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer’s using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection may be waived by the Commission if:
1. The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and...
2. The Commission finds that such a waiver is in the public interest.  
United States Code Annotated • Title 15 Commerce and Trade Chapter 50 Consumer Product Warranties 15 Section 2302
How this affects you: The use of our printer cartridges does NOT void your printer warranty. The manufacturer of the printer you are using CANNOT void the warranty on your printer because you use a cartridge manufactured by someone other than the printer manufacturer. This includes the use of compatible cartridges and remanufactured cartridges. http://www.business.ftc.gov/documents/bus01-businesspersons-guide-federal-warranty-law#Magnuson-Moss

IBM vs The United States Antitrust Lease Agreement Precedent 
U.S. law also prohibits the manufacturers of your equipment from requiring the use of OEM ink or toner or charging extra fees if you use products other than OEM products with their equipment. Those requirements and/or fees are in violation of existing anti-trust acts. IBM vs. The United States (The Sherman and Clayton Antitrust Law) The Supreme Court (IBM vs. The United States) held that IBM could not threaten customers with termination of their data processing equipment leases just because they did not use supplies manufactured by IBM. Such practice constituted a tying agreement and was found to be in violation of the Sherman and Clayton Antitrust Law.
The Sherman and Clayton Antitrust Acts (see also: Supreme Court decision: IBM vs. The United States 1936)
How this affects you: Free choice of vendors allows for competition and keeps prices affordable. Your printer manufacturers are aware of lower priced supplies. Threatening to void warranties and add additional service call charges for use of compatible ink or toner is a way of illegally trying to limit competition. http://www.justice.gov/atr/about/antitrust-laws.html
Save this information to protect yourself against illegal demands from service providers.

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