Friday, June 30, 2017

Two Million Attempts of POS Checkout Theft Detected

When StopLift detected its 2 millionth incident of scan avoidance at a Piggly Wiggly, the supermarket’s owner knew that cashiers were either stealing or failing to scan items, costing his supermarkets major losses.
Chris Ajlouny, owner of 11 Piggly Wiggly supermarkets in the Birmingham, AL area, did not tell any employees at his stores when he installed StopLift, so that he could see the extent of scan avoidance. In the first week, he saw three cashiers steal $400-$500 at a time, sliding groceries around the scanner and later getting “kickbacks” from the customer. One cashier admitted to getting kickbacks outside the store and was fired.
“I’m amazed that we were the 2 millionth incident,” Ajlouny said. “The system has accomplished a lot. As long as we keep stopping these people, it’s excellent. I wouldn’t open a store without having StopLift installed.”
StopLift Checkout Vision Systems has detected and confirmed more than 2 million incidents of scan avoidance at both manned and self-checkouts at supermarkets and retailers in the U.S. and around the world. Incidents include “sweethearting”, when cashiers pretend to scan merchandise but deliberately bypass the scanner, thus not charging the customer for the merchandise. The customer is often a friend, family member or fellow employee working in tandem with the cashier.
As soon as a scan avoidance incident occurs, StopLift, which constantly monitors 100% of the security video, flags the transaction as suspicious. It quickly reports the incident, identifying the cashier or customer and the date and time of the theft. This includes incidents which may be due to mistakes by the cashier or customer at self-checkout as well as items left in the shopping cart. The technology eliminates costly, time-consuming human review of video, and drastically reduces and deters fraud at the checkout.
Dishonest associates are identified on the basis of video evidence the first time they conduct a fraudulent transaction, rather than months or even years down the road, significantly reducing inventory shrinkage, deterring future theft, and boosting stores’ profitability. Likewise, dishonest customers are identified at the self-checkout.. Read more here

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